General Assistance
Oncor Retiree Benefits Center
Website: oncorretirees.com
Phone Number: 1.833.253.4927
Medical
BCBSTX (Medicare Eligible Post-65)
Website: bcbstx.com
Phone Number: 1.855.756.4446
BCBSTX (Non-Medicare Eligible Pre-65)
Website: bcbstx.com
Phone Number: 1.877.213.6898
Via Benefits (Individual Marketplace)
Website: marketplace.viabenefits.com
Phone Number: 1.844.498.5563
Prescription Drug
SilverScript (Medicare Eligible Post-65)
Website: caremark.com
Phone Number: 1.800.706.9346
CVS/Caremark (Non-Medicare Eligible Pre-65)
Website: caremark.com
Phone Number: 1.866.339.0593
Life Insurance
Oncor Retiree Benefits Center
To Report a Death:
Phone Number: 1.833.253.4927
MetLife
To Check a Claim Status:
Phone Number:
1.800.638.6420 (Option 2)
Concierge & Advocacy
(Non-Medicare Eligible Pre-65)
Health Advocacy Solutions
Website: bcbstx.com
Phone Number: 1.877.213.6898
Diabetes and/or Hypertension Support (Non-Medicare Eligible Pre-65)
Teladoc Health (formerly Livongo)
Website: teladochealth.com/Smile/ONCOR
Website Registration Code: ONCOR
Phone Number: 1.800.Teladoc (835-2362)
Telemedicine (Non-Medicare Eligible Pre-65)
MDLive
Website: MDLIVE.com/bcbstx
Phone Number: 1.877.213.6898
Chronic Back, Knee, Hip, Neck, or Shoulder Pain Treatment (Non-Medicare Eligible Pre-65)
Hinge Health
Website: hinge.health/oncor
Phone Number: 1.855.902.2777