Information

General Info & Annual Enrollment

Oncor Benefits Center

Website: myhrconnection.oncor.com

Phone Number: 1.833.253.4927

Representatives available Monday through Friday, 8:00 a.m. - 5:00 p.m. CST


Benefits & Live Well

Website: https://intranet.corp.oncor.com

Website: oncorbenefits.com/ee

Healthcare

Medical

Blue Cross Blue Shield of Texas (BCBSTX)

Website: www.bcbstx.com

Phone Number: 1.877.213.6898


Mental/Behavioral Health

BCBSTX

Website: www.bcbstx.com

Phone Number: 1.877.213.6898

My Medical Ally

Website: mymedicalally.alight.com

Phone Number: 1.888.361.3944

MDLive

Website: members.mdlive.com/bcbstx

Phone Number: 1.877.213.6898

Magellan Healthcare

Website: member.magellanhealthcare.com

Phone Number: 1.800.327.6608


Medical Decision Support

My Medical Ally: 1.888.361.3944

Website: mymedicalally.alight.com


Tobacco Cessation Program

Website: oncorbenefits.com/ee

Telemedicine

MDLive

Website: members.mdlive.com/bcbstx

Phone Number: 1.877.213.6898

Health Savings Account (HSA)

Fidelity

Website: netbenefits.fidelity.com/NBLogin

Phone Number: 1.800.544.3716

Health Reimbursement Account (HRA)

Optum Financial

Website: www.optum.com

Phone Number: 1.877.292.4040

Health Incentives

Live Well • Navigate

Participation, Incentive Calendar, Physician Result Form:

Website: oncorlivewell.com

Email: info@oncorlivewell.com

Prescription Drug

CVS/Caremark

Website: www.caremark.com

Phone Number: 1.866.339.0593

Dental

Aetna

Website: www.aetna.com

Phone Number: 1.877.238.6200

Vision

UHC Vision

Website: www.myuhcvision.com

Phone Number: 1.800.638.3120

Family Support

Employee Assistance Program

Magellan Healthcare

Website: member.magellanhealthcare.com

Phone Number: 1.800.327.6608

Backup Care Support

Magellan Healthcare

Website: member.magellanhealthcare.com

Phone Number: 1.800.327.6608

Health Tools

Weight Management Support

WW

To Register: ww.com/us/oncor

Phone Number: 1.866.204.2885


BCBSTX

Website: www.bcbstx.com

Phone Number: 1.877.213.6898


Wondr Health

Website: wondrhealth.com/Oncor


Navigate Health Coaching

Phone Number: 1.888.596.6750

Diabetes and Hypertension Support

Teladoc Health (formerly Livongo)

Website: teladochealth.com/Smile/ONCOR

Website Registration Code: ONCOR

Phone Number: 1.800.Teladoc (835-2362)


Omada

Website: omadahealth.com/oncor

Phone Number: 1.877.213.6898

Muscular Pain Support

Hinge Health

Website: hinge.health/oncor

Phone Number: 1.855.902.2777


Airrosti Rehab Centers

Website: airrosti.com

Phone Number: 1.800.404.6050

Live Well • Navigate

Physician Result Form

Website: oncorlivewell.com

Phone Number: 1.888.596.6750

Financial & Insurance

Thrift Plan and Pension

Fidelity

Website: netbenefits.fidelity.com/NBLogin

Phone Number: 1.866.602.0629

Life, AD&D, LTD

MetLife

To Check a Claim Status:

Phone Number:
1.800.638.6420 (Option 2)


Report Absence Under FMLA (Family and Medical Leave Act):

HR Help: 1.214.486.PAYS

Ask HR on My HR Connection


Report Death Under the Life Insurance Plan:

Phone Number: 1.888.565.8803

Flexible Spending Accounts (FSAs)

Optum Financial

Website: www.optum.com

Phone Number: 1.877.292.4040

Other Insurance

Voluntary Insurance

Aetna Voluntary Plans

Accident, Critical Illness, Hospital Indemnity

Website: www.myaetnasupplemental.com

Phone Number: 1.800.607.3366


Allstate Benefits

Whole Life Insurance with Long-Term Care (LTC) Benefits

Phone Number: 1.800.521.3535 (available Mon- Fri, 8 a.m. to 8 p.m. EST)


Identity Theft Insurance

Norton Lifelock

Website: my.norton.com

Phone Numbers:
1.800.607.9174 (available Mon- Fri, 9 a.m. to 7 p.m. EST)
1.800.543.3562 (urgent after hours)