General Assistance

Oncor HR Service Center

Website: oncor.ultipro.com

Email: oncorhr@ukg.com

Phone Number: 1.888.565.8803

Representatives available 7:30 a.m. - 5:30 p.m. CT


Oncor Benefits Site

Website: oncorbenefits.com/ee

Medical

Blue Cross Blue Shield of Texas (BCBSTX)

Website: bcbstx.com

Phone Number: 1.877.213.6898


Scott & White Health Option

(This option will not be offered as of
January 1, 2022)

Website: MyBSWHealth.com

Phone Number: 1.800.321.7947

Prescription Drug

CVS/Caremark

Website: caremark.com

Phone Number: 1.866.339.0593

Health Savings Account (HSA)

Fidelity

Website: netbenefits.com

Phone Number: 1.800.544.3716

Health Reimbursement Account (HRA)

Optum Financial

Website: ConnectYourCare.com

Phone Number: 1.877.292.4040

Flexible Spending Accounts (FSAs)

Optum Financial

Website: ConnectYourCare.com

Phone Number: 1.877.292.4040

Incentives/Wellness

Navigate Live Well

To review Incentive opportunities:

Website: oncorlivewell.com

Email: info@oncorlivewell.com

Phone Number: 1.888.596.6750


Oncor Benefits Site

Website: oncorbenefits.com/ee


Cover-Tek

To receive or submit Physician Results Forms to receive Incentives:

Email: Texas@cover-tek.com

Phone Number: 1.817.329.6900

Dental

Aetna Dental

Website: aetna.com

Phone Number: 1.877.238.6200

Vision

UHC Vision

Website: myuhcvision.com

Phone Number: 1.800.638.3120

Employee Assistance Program (EAP)

Magellan Health

Website: MagellanAscend.com

Phone Number: 1.800.327.6608

Emergency Backup Care Support

Magellan Health

Website: MagellanAscend.com

Phone Number: 1.800.327.6608

Life Insurance

MetLife

To Check a Claim Status:

Phone Number:
1.800.638.6420 (Option 2)


To Report an Absence Under FMLA (Family and Medical Leave Act):

Phone Number: 1.877.638.8269


To Report a Death Under the Life Insurance Plan to the Oncor HR Service Center:

Phone Number: 1.888.565.8803


Thrift Plan/Retirement Plan

Fidelity

Website: netbenefits.com

Phone Number: 1.866.602.0629

Diabetes and Hypertension Support

Livongo

Website: welcome.livongo.com/oncor

Website Registration Code: ONCOR

Phone Number: 1.800.945.4355

Health Support

WW (formerly Weight Watchers)

To Register: ww.com/us/oncor

Phone Number: 1.866.204.2885

Telemedicine

MDLive

Website: MDLIVE.com/bcbstx

Phone Number: 1.888.680.8646

Chronic Back, Knee, Hip, Neck, or Shoulder Pain Treatment

Hinge Health

Website: hingehealth.com/oncor

Phone Number: 1.855.902.2777

Musculoskeletal & Joint Rehabilitation

Airrosti Rehab Centers

Website: airrosti.com

Phone Number: 1.800.404.6050

Physician Results Form

Cover-Tek

Email: Texas@cover-tek.com

Phone Number: 1.817.329.6900

Voluntary Benefits

Aetna Voluntary Plans

Website: myaetnasupplemental.com

Phone Number: 1.800.607.3366