General Assistance

Oncor HR Service Center

Phone Number: 1.888.565.8803

Representatives available 7:30 - 5:30 p.m. CT

Website: oncor.ultipro.com

Email: oncorhr@ukg.com


Oncor Benefits Site

Website: www.oncorbenefits.com/ee

Medical

Blue Cross Blue Shield of Texas

Website: www.bcbstx.com

Main: 1.877.213.6898


Scott & White Health Option

Website: MyBSWHealth.com

Phone Number: 1.800.321.7947

Member Rewards

Blue Access for Members

Website: www.bcbstx.com

Phone Number: 1.877.213.6898

Medical – Second Opinion & Surgical Support

Consumer Medical

For serious/complex medical issues

Website: bcbstx.com

Main: 1.877.213.6898

Prescriptions

CVS/Caremark

Website: www.caremark.com

Phone Number: 1.866.339.0593

HSA

Fidelity

Website: www.netbenefits.com

Phone Number: 1.866.602.0629

HRA

ConnectYourCare

Website: www.ConnectYourCare.com

Phone Number: 1.877.292.4040

FSA

ConnectYourCare

Website: www.ConnectYourCare.com

Phone Number: 1.877.292.4040

Dental

Aetna Dental

Website: www.aetna.com

Phone Number: 1.877.238.6200

Vision

UHC Vision

Website: www.myuhcvision.com

Phone Number: 1.800.638.3120

Employee Assistance Program (EAP)

Magellan Health

Website: www.MagellanAscend.com

Phone Number: 1.800.327.6608

Emergency Backup Care Support

Magellan Health

Website: www.MagellanAscend.com

Phone Number: 1.800.327.6608

Life Insurance

MetLife - Claim Status Only

Phone Number:
1.800.638.6420 (Option 2)

Thrift Plan/Retirement Plan

Fidelity

Website: www.netbenefits.com

Phone Number: 1.866.602.0629

Concierge & Advocacy

BCBS Health Advocacy Solutions

Website: www.bcbstx.com

Phone Number: 1.877.213.6898

Diabetes Support

Livongo

Website: www.welcome.livongo.com/oncor

Website Registration Code: ONCOR

Phone Number: 1.800.945.4355

Telemedicine

MDLive

Website: www.MDLIVE.com/bcbstx

Phone Number: 1.888.680.8646

Chronic Muscular Skeletal Program

Hinge Health

Website: hingehealth.com/oncor

Phone Number: 1.855.902.2777

Rehabilitation

Airrosti Rehab Centers

Website: www.airrosti.com

Phone Number: 1.800.404.6050

Physician Form

Cover-Tek

Phone Number: 1.817.329.6900

Email: southlake@cover-tek.com

Wellness

Navigate Oncor's Live Well Program

Email: info@oncorlivewell.com

Website: oncorlivewell.com

Phone Number: 1.888.596.6750

Voluntary Benefits

Aetna Voluntary Plans

Website: www.myaetnasupplemental.com

Phone Number: 1.800.607.3366